We offer a 30-day return period from the day of delivery for any jewelry purchased from our website.

*FINAL SALE:

All sale products are FINAL SALE and they cannot be returned, exchanged, or refunded.

US ORDERS:

We offer free return shipping for all US ORDERS.

INTERNATIONAL ORDERS:

At this time, we accept returns but do not offer free return shipping for INTERNATIONAL ORDERS and we are unable to refund custom duties, and other expenses incurred from international shipping.

TO REQUEST A RETURN:

contact us via the Contact Us form and follow the steps below:

1. under "what can we help you with", select "return/exchange/refund";

2. in the comment section, indicate the following:

• order number
• your name
• order address
• the item you would like to return
• the way you would like to receive your refund: back to the original payment method or a gift card.

3. select "this is urgent".

We will respond to your request within 2 business days and send you an email with shipping direction.

All jewelry must be returned in the same conditions and packaging. We cannot refund any jewelry that is worn or in any condition that impact second-time sale.

After we receive the returned product, our team will process your request in 1-3 business days.

US ORDERS:

We offer a 30-day exchange period from the day of delivery for all jewelry purchased from our website. To request an exchange, contact us via the Contact Us form and follow the steps below:

1. under "what can we help you with", select "return/exchange/refund";

2. in the comment section, indicate the following:

• order number
• your name
• order address
• the item you would like to return
• the item you would like to receive

3. select "this is urgent".

We will respond to your request within 2 business days and send you an email with shipping direction and the prepaid shipping label.

All jewelry must be returned in the same conditions and packaging. We cannot exchange any jewelry that is worn or in any condition that impact second-time sale.

After we receive the returned product, our team will send out the order with your chosen exchange product.

INTERNATIONAL ORDERS:

At this time, we are unable to process product exchange yet. If you are interested in receiving a different product, we recommend submitting a return for the product you do not wish to keep, and placing a new order separately for the desired exchange product. Please check our return policy for more details.

We are unable to refund duties, taxes, and return shipping fees incurred from international orders.